For Youth Development®
For Healthy Living
For Social Responsibility

YMCA of Metropolitan Los Angeles

Program Director, Youth and Teen

West Valley Family YMCA

General Functions: The West Valley Family YMCA is seeking a cause-driven professional to lead the Youth & Teen Department. The Program Director, Youth and Teen will be responsible for program development and management, volunteer recruitment, supervision and engagement, budget preparation and management, financial development, program administration, community partnerships and collaborations and special events. The Program Director, Youth and Family is responsible for the development, operation, and management of the following Youth & Teen Programs/Initiatives: Youth & Government (Model Legislature & Court and Model United Nations), Resident Camp, Teen Nights/Teen Agenda, Youth Advisory Council and special events. In addition, the Program Director, Youth and Teen, in collaboration with branch senior leadership and branch Board of Managers, will be tasked with developing new and innovative programming for youth and teens, including, but not limited to: College Readiness Programs/Tours, Caravan programs, Seasonal Resident Camps, Family Camps, Teen Clubs/Classes, etc. In this role, the Program Director, Youth and Teen, is considered to be our resident “Teen Expert” and will work closely with our branch Board of Managers and Teen board committee to advance our Teen Agenda in the community. Vital to this role, Program Director must relate well to youth and teens, creating a welcoming atmosphere where teens can thrive. Additionally, this position requires heavy engagement with volunteers, community partners, school personnel and board members. Successful candidates must possess the skills necessary to manage, develop and supervise multiple program operations and a diverse group of volunteers. The Program Director, Youth and Teen will carry out the mission and vision of the YMCA and demonstrate the YMCA values in all contacts with staff, members, volunteers, and members of the community.

Hours and Salary

Salary: $45,760 plus generous benefits plan, including 10% retirement fund contribution
Classification: Full Time, Salaried-Exempt


18810 Vanowen Street, Reseda, CA 91335


Education: High School diploma; bachelor’s degree in a related field preferred, or its equivalent in academic preparation and/or experience.
 Related Experience: Must be 21 years old or older with at least two (2) years of experience working with youth, teens, and volunteers.
 Certifications: Basic First Aid, Infant, Child and Adult CPR, AED and Basic Water Rescue, or willing to certify in within 60 days of hire. YMCA Team Leader preferred.
 Specialized Skills: Strong character values; communication skills.

Preferred Criteria
 Ability to flourish within the positions sometimes hectic schedule; position includes some weeknights, some weekends, and some overnights throughout the year.
 Self-starter, able to work independently and with diverse teams. Positive, enthusiastic and caring. Must enjoy working with youth, teens, adults, and families. High ability to recruit and engage volunteers. Proactive, hands-on, great work ethic.
 Excellent organization skills with the ability to multi-task and produce high-quality work within deadlines.
 Experience in Microsoft Outlook, Word, Publisher, Excel and other Microsoft applications.
 Great interpersonal and communication skills; must be empathetic, adaptable, professional and articulate when dealing with others.



 Develop annual marketing plan including mailings, advertisement, and community outreach.
 Identify program volunteer positions and assist with the identification, recruitment, and tracking of program volunteers
 Work closely with senior branch leadership to engage with branch Board of Managers Teen Committee and Teen Agenda. Work as staff liaison on board Teen Committee.
 Develop current program, ensuring high quality and results. Implement and innovate new programs and initiatives. Identify community needs to assess opportunities for new program development and growth.
 Through programs, initiatives, workshops, events, etc., create an atmosphere at both the branch and within the community where teens feel welcome, connected and engaged. Develop programs, initiatives, workshops, events, etc. inside the branch and within the community to engage teens in positive, enriching activities and experiences.
 Communicate program information, registration information, schedules, etc., effectively and consistently with branch management and membership staff. Update program brochures and fliers to ensure strong communication throughout the branch.
 Develop an annual operating budget for the assigned program. Manage department budget to achieve monthly, quarterly and annual goals. Maintain systems for variance analysis, revenue, and expense monitoring and control.
 Within the second year, work closely with branch senior leadership to assist in organizing Annual Community Support Campaign (events, volunteer leadership, etc.)
 Oversee and conduct ongoing program member evaluations and surveys to ensure that high levels of quality in programs are maintained at all times.
 Recruit and onboard volunteers using screening tools and panel interviews to gain the best possible fit with each volunteer opportunity.
 Provide direct oversight and support to department volunteers, assuring that all volunteers are qualified, certified, and are performing within the guidelines for program volunteers.
 Provide training for program volunteers to ensure that they are equipped for their roles within the program.
 Ensure all programs within the scope of the Youth and Teen department are running efficiently, within Association guidelines and best practices.
 Be an active member of the branch management team, which includes branch and community events, annual support campaign, working with the board and committees, fundraising, project management.

How to Apply

Please email resume and a brief paragraph about why you are interested in this position to Christopher Jefferson, Senior Program Director,

Selection Resumes due: November 26, 2017
Schedule: Interviews Anticipated: Beginning November 27
Start Date: Mid/Late December